Emergency Phone Number (866) 527-3499 New England Central Railroad New England Central Railroad, Inc., 1 Depot Street, Palmer, MA 01069 Customer Service (800) 757-7387 Ext. 6327 Billing Questions Safety and Dispatching (800) 800-3490 General ManagerBob Wilcox(585) 261-3437 Assistant General ManagerJames Rivers(413) 426-6653 Sales and MarketingEd FoleyGenesee & Wyoming Railroad Services, Inc.(207) 212-7507 Sales and MarketingJon RudmanGenesee & Wyoming Railroad Services, Inc.(443) 244-7636 Sales and MarketingJason BirkelGenesee & Wyoming Railroad Services, Inc.(207) 212-7986 Industrial DevelopmentKevin PhillipsGenesee & Wyoming Railroad Services, Inc.(904) 562-0692 Media InquiriesTom CiubaGenesee & Wyoming Railroad Services, Inc.(203) 202-8926 Real EstateSteve HannanGenesee & Wyoming Railroad Services, Inc.(904) 900-6307
