Emergency Phone Number (802) 527-3490 Ottawa Valley Railway Ottawa Valley Railway, 445 Oak Street East, North Bay, ON P1B 1A3 Customer Service (888) 641-2175 Billing Questions General ManagerDaryl DuquetteGenesee & Wyoming Canada Inc.(705) 472-6200 Ext. 223 Director, Safety and SecurityStephane TardifGenesee & Wyoming Canada Inc.(514) 773-0375 Sales and MarketingBrendan WallageGenesee & Wyoming Canada Inc.(519) 993-8805 Media InquiriesTom CiubaGenesee & Wyoming Railroad Services, Inc.(203) 202-8926 Real EstateMary ColeGenesee & Wyoming Railroad Services, Inc.(904) 900-6302