Emergency Phone Number (866) 527-3499 Prescott and Northwestern Railroad The Prescott and Northwestern Railroad Company, 314 Reynolds Road, Building 41, Malvern, AR 72104 Customer Service (800) 757-7387, Ext. 769 Billing Questions Safety and Dispatching (800) 800-3490 General ManagerRyan Richardson(870) 613-7499 Sales and MarketingJulie BrownGenesee & Wyoming Railroad Services, Inc.(904) 252-9374 Industrial DevelopmentAlex StallGenesee & Wyoming Railroad Services, Inc.(913) 522-3414 Media InquiriesTom CiubaGenesee & Wyoming Railroad Services, Inc.(203) 202-8926 Real EstateRachael PowersGenesee & Wyoming Railroad Services, Inc.(904) 900-6308