Connect with G&W

As good stewards of the communities in which we operate, G&W railroads are committed to providing you the information you need. We will do our best to respond to your inquiry as promptly as possible.

 

Utilize the resources below to find direct contacts for specific railroads and employment and view answers to our most frequently asked questions.

Orange and yellow train with freight on tracks with blue sky in the background.
Orange and yellow train hauling freight turning around a grassy bend with fog in the distance.

Find a Railroad Contact

Each G&W railroad has unique contacts to help answer questions and support requests, including billing, customer service and real estate. To find the contact for a specific railroad, please use the Our Railroads page to locate the railroad you are looking for.

Frequently Asked Questions

Browse a selection of most commonly asked questions, from train schedules to utility and bondholder information.

Two male employees in safety vests smiling in front of an orange and yellow train.

Employment Questions

If you are interested in career opportunities with subsidiaries and affiliates of Genesee & Wyoming Inc., please visit the company Job Board. You will be able to review available opportunities and submit your resume for consideration.

Our Headquarters

Corporate Headquarters

20 West Ave.
Darien, CT 06820

 

(203) 202-8900

Administrative Headquarters

4545 East River Road
Suite 210
West Henrietta, NY 14586

 

(585) 328-8601

Operations Headquarters

13901 Sutton Park Drive South
Suite 270
Jacksonville, FL 32224

 

(904) 596-1045

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